We welcome feedback, comments or any suggestions about the site.
Before submitting a support question, please make sure you have read the Frequently Asked Questions.
If it is a recent problem, it may be worth checking the latest posts on the forum.
Reason For Contact:
If the game board does not appear correctly, is blank, or gives an error, first make sure you refresh the
page that the game was called from and the actual game page. (To refresh, press the F5 key or the Refresh icon - circle with an arrow ⟳ ).
This is because changes may have been made and your browser still has the old page in it's cache.
Because the logic code (javascript) is kept in a separate file, sometimes browsers do not reload this file.
You then need to clear the browser cached files. To do this, go to Settings->Privacy and then clear Cached Images & Files (or Cached Web Content).
This varies slightly from browser to browser.
NOTE: You do NOT need to clear cookies (which keeps login information and other data for various sites).