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Before submitting a support question, please make sure you have read the Frequently Asked Questions.
If it is a recent problem, it may be worth checking the latest posts on the forum.
Reason For Contact:
If you are having a problem where the game board does not appear or you are
not getting any puzzle, the chances are 99% that it is a Flash Player plugin problem with your browser.
Please reinstall Flash from Adobe.
Safari browser is particularly troublesome with Flash and requires latest player.
This message applies to all Flash games (those not affected are Mahjong, Triplets, SpeedCross, Word Mesh, Word Sketch, Ubinam, Eagle Eye, Guess The Movie
and all tablet/phone versions).
Email Address: (Only enter email if you wish to get a response)